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Help us Help You

We all have times in our lives that we need a little help with the everyday issues that come up occasionally; the kind of issues that involve financial challenges.

As a member owned and controlled cooperative, one of our basic principles is “Concern for Community.” For Anza Electric, this simply means that we have a responsibility to do what we can to make the place that we all live a little better. When our members have financial challenges, we want to be able to help. Here are three programs available to do just that:

Smiles 4 Seniors

If you’re over 65 and meet certain income requirements, this non-profit program provides emergency assistance and safety net services to struggling low income seniors who would otherwise have nowhere to turn. Contact them at Smiles for Seniors Foundation P.O. Box 1113 Yucaipa Ca. 92399. (909)790-6671 or visit their website at www.smilesforseniorsfoundation.org

Low Income Home Energy Assistance Program (LIHEAP)

Administered by the Community Action Partnership of Riverside County, this federally funded program provides utility payment assistance and weatherization services to low income customers in Riverside County. Apply online at www.capriverside.org/program/utilityassistanceprogram

Cooperative Care Program

This program is truly what our Cooperative is all about- helping our Members. We started this program ourselves, looking for a way to provide a helping hand when and where it’s needed. Members are eligible for up to $300 assistance annually, and the Thimble Club administers the program. It’s funded through Operation Roundup®, which rounds up participants’ electric bills to the nearest dollar, and contributing the extra change to the program. Funding is also provided through escheated Capital Credit funds.

To get more information on this unique program, visit our website here: www.anzaelectric.org/content/assistance-utility

To sign up for Operation Round Up info, please visit:

www.anzaelectric.org/content/operation-round

Or, stop by the office or give us a call at (951)763-4333. We’re always glad to help.
 

ConnectAnza

DO YOU PAY WITH AMERICAN EXPRESS?

Beginning February 1, 2018 Anza Electric Cooperative, Inc. will no longer be accepting American Express cards for payment.
The processing fees for American Express cards are substantially more than other cards.
As a not-for-profit organization, we have a responsibility to our members to keep costs down as much as possible.
Anza Electric Cooperative will continue to accept VISA, Mastercard and Discover cards.
If you have auto-pay set up with an
American Express card please login to your account and update your
payment information with either VISA, Mastercard or Discover.
If the change is not made by January 31st any auto-payments scheduled for February 1st or after will not be processed and you may become
delinquent.
We apologize for any inconvenience. Thank you.


ANZA ELECTRIC COOPERATIVE, INC.

We need your help!

Anza Electric Cooperative, Inc. has filed a Grant Application with the California Public Utilities Commission (CPUC) under the California Advanced Services Fund (CASF) program. We are seeking grant assistance from the CASF program to support our ConnectAnza high speed internet project as we begin the buildout in Garner Valley, Pinyon, and Mountain Center.

Letters of support from our members are crucial to this process. Please take the time to complete a letter to the CPUC showing your support of our efforts. Letters that detail the impact of access to high speed internet for you personally or in your business are especially important.

Please send completed letters to the addresses included in the mailing list.   LETTER        CONTACT LIST

Thank you for your support!

 

Please sign the petition!

Our community has been underserved by internet service providers since the creation of the internet. We are rural, sparsely populated, and for-profit telecom providers aren't interested in serving our needs.
Our local cooperative, Anza Electric, is proposing to build Phase 2 of their ConnectAnza fiber-to-the-premises project to serve the communities of Pinyon, Mountain Center, and Garner Valley with 50Mb/s fiber optic internet service for $49 per month. They have applied for a California Advanced Services Fund grant to do this. The areas are priority areas according to CASF: CASF Prority Areas
The CASF grant application summary may be seen here: ConnectAnza Phase 2
When constructed we will finally have high speed, reliable and affordable internet service to our homes, businesses and institutions. Area anchor institutions such as Camp Ronald McDonald, the Girl Scouts Camp Schermer, Lake Hemet Campground, Hurkey Creek Campground, and the UC Riverside Deep Canyon Research Facility will be served, as well as area fire stations and all residences.
This project has been supported by all area elected officials, as well as 93% of the area's residents and businesses. ConnectAnza Phase 1 is successfully under way with a generous CASF grant under the phase 1 application. See the ConnectAnza website at www.connectanza.org.
Please join us in support of ConnectAnza's grant application by signing this petition.  Thank you!
 

Do you use life support equipment?

Occasionally, it’s necessary to perform maintenance on our equipment and that sometimes involves temporarily disconnecting our members’ power.
The members most affected are those who are on life support. We maintain a list of those who depend on any type of life support system and we use this list to notify these individuals of a planned outage.
If you or someone in your household is on life support please be sure and let us know.
Identification tags are also placed on meters to alert crews of the existence of a life support system.
With the member’s permission, copies of AEC’s life support list are forwarded to the local fire stations so they also may be aware of a member’s special needs.

 

Because power outages can’t always be controlled and the duration of the outage may be extensive, it’s important to maintain a sufficient backup supply of oxygen or other medical equipment you may need during this time.
 

                       

 

ConnectAnza - High-Speed Internet Service

High-speed internet is quickly becoming a reality for the area. 

Construction has begun and fiber optic cable is being hung.                                                                                                                                 

Free Wi-Fi internet is currently available at the Anza Community Hall and Minor Park. No password is needed!

A map has been uploaded to connectanza.org showing the areas we're currently building in. Sign up for high-speed internet service at www.connectanza.org.

To track our progress or sign up for our newsletter to keep up-to-date
on the project visit www.connectanza.org.
 

ConnectAnza - Fiber is being hung!

ConnectAnza is busy installing fiber to more areas.

You may see our contractors in your area hanging the fiber cable on our utility poles.  If they need access to the poles on your property, they will leave you a white Anza Electric card.

Please contact Anza Electric ASAP at 951-763-4333 when you receive a card to schedule access for the contractors.

We look forward to getting service to you VERY SOON!

New! Pay-by-Phone Automated Service

New! As part of our dedication to provide safe, secure service, AEC is introducing a new toll-free phone number specifically for payments.

Members can pay their bills over the phone with a debit/credit card, or check using the new Pay-by-Phone number 844-311-7201.

 

Late Payment FAQ

Is your account past due?

If your due date has passed or you have a payment arrangement you have not kept, contact the AEC office right away. In most cases, we can offer some additional payment time.

What will happen if I don’t pay by the due date?

The short answer is, your service will be disconnected. Disconnecting services for the non-payment is the last thing we want to do. That's why we encourage members to contact the AEC office.

If you receive a delinquent notice on your bill, you will need to respond to the date hi-lighted in the message and also listed in red at the bottom of the bill as the “Disconnect Date. ”

If you have already made a payment arrangement and find you can’t keep the date, be sure to contact the AEC office to see if new arrangements can be made. If no arrangement exists or an arrangement has been broken, a message will be sent to the phone number(s) we have on file letting you know to respond by a specific date and time to avoid disconnection.

Click Late Payment FAQ above to see more......

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