Anza Electric Cooperative Privacy Policy

 

This Privacy Policy describes how Anza Electric Cooperative, (collectively, “Company,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you interact with our websites, mobile applications, and any other platforms potential consumers interact with where this Privacy Policy is linked (the “Platform”). It also tells you how you can reach us to get answers to your questions related to privacy.

TYPES OF INFORMATION WE COLLECT

We collect information about you in a variety of ways depending on how you interact with us and our Platform:

•  Directly from you when you provide it to us, such as when you register for an account, sign up for power or internet service, sign up for notifications, or contact us on the Platform.

•  Automatically by cookies, server logs, and other similar technologies when you interact with our Platform.

•  From other sources, including, for example, our affiliates, business partners, service providers, online social media networks, and other third parties, or from publicly available sources. For example, we may check credit when you sign up for electric service.

 

 

 

The following provides examples of the type of information that we collect from you and how we use that information. If you fail to provide certain personal information when requested, we may not be able to fulfill obligations that we have to you or we may be prevented from complying with our legal obligations.

 

 

 

 

 

Context

Types of Data

Primary Purpose for Collection and Use of Data

Account

To the extent applicable, we may collect your name, contact information, and other information we ask for when you create an account on the Platform. We also collect information relating to the actions that you perform while

logged into your account.

We use this information to provide account-related functionalities to our users.

Accounts can be used or

easy payment processing and to save your preferences and transaction history.

 

Cookies and First Party Tracking

We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a

website is viewed.

We use this information to ensure our Platform operates efficiently.

Cookies and Third Party Tracking

We may participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our Platform so that they can provide advertising about products and services tailored to your interests

on our Platform.

We use this information to provide you with tailored advertisements and marketing. We also use this information for analytics purposes.

Mobile Devices

We collect information from your mobile device such as unique identifying information broadcast from your device when visiting

our Platform.

We use this information to identify unique visitors and understand how users interact with us on their mobile devices.

 

 

 

 

 

HOW WE USE YOUR INFORMATION

In addition to the purposes and uses described above, we use information in the following ways:

    • To identify you when you visit our Platform.
    • To provide products and services.
    • To improve our services and product offerings.
    • To streamline the checkout process.
    • To conduct analytics.
    • To communicate with you, such as to respond to and/or follow-up on your requests,  inquiries, issues, or feedback.
    • To send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.
    • To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
    • To debug, identify and repair errors that impair existing intended functionality of our website and services.
    • To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
    • For internal administrative purposes, as well as to manage our relationships.
    • For such other purposes as you may consent (from time to time).

 

 

 

 

 

HOW WE SHARE YOUR INFORMATION

  • We may share your information in a variety of ways, including within our corporate  affiliates (e.g., subsidiaries, joint ventures, or other companies under common control), with third parties that perform services on our behalf (such as payment processors), with any successors to all or part of our business or any of our brands, to comply with the law, to protect ourselves, or for other reasons with your consent. Any third parties with whom information is shared will provide the same or equivalent protection of information as required by applicable guidelines.

 

CHILDREN

  • The Platform where this Privacy Policy is located are meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 18. If you are a parent or legal guardian and think your child has provided us with information, please contact us using the information in the Contact Us section below. Please mark your inquiries “Children Information Request.”

 

 

 

SECURITY AND DATA RETENTION

 

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control. In the event that we are required by law to inform you of a breach of your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

 

Information we maintain may be stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.

We retain your personal information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from un-authorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.

THIRD PARTY LINKS

Our Platform may contain links to other third-party sites that are not governed by this Privacy Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third-party sites.

 

CHANGES TO THIS PRIVACY POLICY

From time to time, we may change our Privacy Policy. We will notify you of any material changes to our Privacy Policy as required by law. Please check our Platform periodically for updates.

 

CONTACT US

 

If you have any questions, comments or concerns with respect to our privacy practices or this Privacy Policy, wish to exercise your privacy rights, or need to access this Privacy Policy in an alternative format due to having a disability, please feel free to contact us at aec@anzaelectric.org or call us at 951-763-4333. You may also write to us at the following address:

 

Anza Electric Cooperative, Inc.

              58470 Highway 371

              Anza, Ca 92539